Pharmacy pickups
Contact the pharmacy first to make sure the order can be released to a delivery driver. Then confirm the pickup arrangements with Go Express. Requirements vary by item and pharmacy; do not send private medical details through this website.
Personal deliveries and local products
Need an item collected from a local shop or moved from one address to another? Describe the item, its approximate size and the two locations. The crew can confirm whether the request is suitable before you arrange the pickup.
Clear instructions help every trip
Share a pickup contact or order reference when applicable, and give a complete destination with entry instructions. Confirm any restrictions, availability, delivery charges and timing directly. Large, fragile or unusual items need a conversation before delivery is agreed.